Also known as: why you shouldn't trust a company who makes their product intensionally inaccessible with allowing you an accessibility workaround Update: I've been informed that hCaptcha now has a text captcha option. The bulk of this blog post still stands. Thanks to D Hamlin for the ...

This article from last year highlights how hCaptcha intentionally makes their product inaccessible and only provides a special cookie to bypass their test for people who are blind. hCaptcha customer service made some faulty assumptions and temporarily banned a blind individual from accessing their bypass cookie. Software and web applications should embrace universal design that includes all users rather than providing accommodations for people with specific disabilities. #accessibility