Completely lackluster and insufficient response in my book
It was clearly designed to be a practical scam, bilking the ignorant, who can’t afford the up front cost of a new computer.
Messing up isn’t the phrasing I’d use.
yea, as usual its a “we will strive to do better in the future” not-apology.
This should be a either a rent-to-own system, or just a monthly payment system. Be clear “you will pay 150% the purchases price of the equipment over this time period”, and it would be mostly better.
Man, GN is legitimately a pillar of investigative journalism. They’ve broken, like, a LOT of (tech-oriented) corporate fuckery stories, and they ALWAYS bring receipts.
Completely lackluster and insufficient response in my book
What would you like to see differently?
I have no NZXT products but I’m wary recommending them now, depending on the use case.
Does anyone know any alternatives for people with an active subscription?
- Buy an external HDD
- backup any data you have on the rental computer
- bite the bullet that you probably won’t have a computer for a bit
- wipe the rental computer
- then put the amount spent each month on the rental into savings and buy and own a better computer with actually new hardware