Hey all, my new steam deck oled came in a few days ago and i got pretty bummed out when i opened it: The bumper was making a springing noise when touched, even louder when pressed; Trigger was feeling mushy near bottoming out; Trackpad was making clicking noises. Luckily, all of these issues occurred on the left side of the deck resulting in less work for me.

I will give you a fix for each issue if anyone experiences anything similar.

Springy noise from bumper:

Open up the deck and adjust the spring on the bumper. Ive had to take mine out with some tweezers and carefully put it back in. After that, the noise was gone, its that easy.

Mushy trigger:

The trigger was hitting the shell when it was near bottoming out. Grabbed a file and took off a bit of material where the trigger rubbed. Had to redo at a couple different spots but it was fixed in the end. Trigger also made some spring noises, so i took the chance to spin the spring around until the noise was gone.

Finally, the clicking trackpad:

Had to take out the multiple daughter boards to gain access to the trackpad. Be mindful that the ribbon cables have little clamps on them that need to be opened. I took the track pad out and retightened the screws with less torque. Reassembled and tested, and its now working as intended.

I was pretty annoyed initially, but enjoyed tinkering with it in the end. The unit is now functioning flawlessly. Hope this helps anyone having similar problems, but be very careful and take your time with it.

Tags if anyone searches this: Clicking noisy trackpad springy pinging bumper mushy rubbing trigger hitting case spring noise sound

  • Ok-Fennel-3908@alien.topB
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    1 year ago

    Anyone have issues with there sticks making clicking sounds when moved from the neutral position? Both my sticks do this but the right does it more and louder. If I have my volume at 75 or louder I don’t notice it but in the am playing with volume low it can get annoying. Non of my Xbox controllers do this but my ps5 controllers do something similar.

    • deesnuts128@alien.topOPB
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      1 year ago

      Both do it, yes. Every slight deviation from neural position is clearly audible. Just the way they are

  • kolooor@alien.topB
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    1 year ago

    Bless you for this my friend.

    I’ve had the issue with a very loud left trackpad and just fixed it or dramatically lowered the machine gun sound on the left trackpad.

    Took me 20 minutes to complete and it was quite easy… but I have some experience tearing down my switch, joycons and other devices. It’s still doable for an unexperienced person to fix.

    It’s way better than RMA but we shouldn’t be doing this for a device that costs that much. If this was Miyoo Mini or something of this caliber - sure. But not SD. I hope they level up their QC.

    • Exokaz@alien.topB
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      1 year ago

      Thinking of trying this out on my loud left track pad… were the ribbon cable clamps easy to open? That’s the only part that is a bit intimidating for me, haha.

  • RestyPad@alien.topB
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    1 year ago

    My 512GB OLED has the same issues as yours.

    Right bumber creates a huge springy noise to the point where it vibrates the unit. The left bumper has a subtle click to it.

    Oh as a bonus, the right bumper is also super mushy.

    My left trackpad is a complete mess. It feels completely different compared to my right trackpad. The rumble only works in the center and outer corners, so when you drift your finger diagonally it will rumble-stop-rumble-stop-rumble, whereas the right trackpad would consistenly rumble as you drag your finger across the pad.

    I was contemplating to fix it myself, but it makes absolutely no sense for a completely new device to be in this state.

    My original LCD steam deck from launch had similar issues, so it’s amazing Valve still haven’t nailed down these QA issues.

    • deesnuts128@alien.topOPB
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      1 year ago

      Not completely fixed, sorry. I’ll do the other side today to balance it out. It did get a lot better though

      • ap3nr0ts@alien.topB
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        1 year ago

        Out of curiosity: you also have the clicky trigger? I still think I’ll live with it. It’s something I never use in games (trigger haptics), and the difference is minimal now. You only really notice it on the keyboard, for instance. Vibrations feel the same left and right.

  • AlteisenX@alien.topB
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    1 year ago

    This is a QA issue. I’m glad you fixed it but you shouldn’t have had to in the first place is my larger issue especially with a “limited edition” version existing now. The Deck has been in production for a few years now too.

    I’m not getting an OLED, I’ll wait for the actual upgrade but I am mostly content with my original. The B button used to get stuck and there’s light bleed a bit but its all functional and nothing is broken right now and hearing things like this does not make me want to rush out $900 CAD to grab a side-grade especially if I have to open up the limited edition one lol.

    This is an issue that shouldn’t exist, Valve.

    • High247UK@alien.topB
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      1 year ago

      That’s insane because my B button sticks and makes a funny noise when used. I’m guessing it’s not a singular problem and more large than expected. I’ve cleaned around it and nothing, wouldn’t mind but my friends buying my LCD and I’ll have to show him the B button 🤦🏻‍♂️

      • trivial_sublime@alien.topB
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        1 year ago

        I had the same problem - took it apart and there was something sticky on the guide tube (is that what it’s called?) that guides the button. Cleaned it up with 70% isopropyl and it was good to go.

        • High247UK@alien.topB
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          1 year ago

          Awesome thank you! I’ll give that a go when I get the time, he won’t collect the deck for a couple weeks so got some time lol appreciate the advice brother.

    • DrKrFfXx@alien.topB
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      1 year ago

      My X button was getting stuck too on the OLED, so they still have those kind of issues.

      I filed it down a bit, but surely I was not thrilled with that kind of quality out of the box.

      • Muted-Statement-1391@alien.topB
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        1 year ago

        o they still have those kind of issues.

        I filed it down a bit, but surely I was not thrilled with that kind of quality out of the bo

        Hi there, i am having the same problem with the my X button getting stuck and wondering if there is a video on how to go about filling it down?

        also did your x & y buttons makes a rattling noise

        Thanks for your assistance.

        Ritz

        • DrKrFfXx@alien.topB
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          1 year ago

          Not that I am aware of.

          I just filed the contour of the button very slightly until it didn’t stick. Maybe the same effect with very fine sandpaper.