Just received my OLED model today and trying to move some files from my old Deck to my new Deck and the new one isn’t recognizing my USB drive. The old one still recognizes it when I plug it in but the new one won’t. Tried restarting, formatting etc. Any idea?

  • Iamdark24@alien.topB
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    1 year ago

    I had the same issue and found something that worked. Go into the BIOS and change “USB Dual Role Device” from “DRD” to “XHCI”.

    To test: From powered off status, press Vol+ and power, continue to hold Vol+ until you see the selection screen - choose “Setup Utility”. Within the utility go down to “Advanced” > “USB Configuration” > select “XHCI” > then save and exit.

    I am guessing this could be fixed on the software side since my old Deck is set to “DRD”, but has no issues mounting devices…someone above my pay grade will need to chime in on the “why”, but my guess is the new chipset behaves differently.

    • MyoshD03@alien.topB
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      1 year ago

      thanks mate, was riddled with why few of my usb ssd and sticks are not recognised.

    • Cabezadecalabaza57@alien.topB
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      1 year ago

      Thank you very much, I thought that my SD had been defective and with your response I solved it, it would be good to let Valve know about this error since apparently I was not the only one who experienced it

    • MAXHALO36@alien.topB
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      1 year ago

      I was having the same issue while attempting to move my Decky Plugins over, USB wouldn’t read. Your solution worked, thanks so much!

    • rebeccafeng1995@alien.topB
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      1 year ago

      OMG I literally went through the whole google search possible and watched a couple of videos and guides, THIS IS THE ONLY SOLUTION!!! Thank you for being a hero T_T

    • ssizer@alien.topB
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      1 year ago

      This was driving me insane. How would anyone know to do this?! Thank you!!!