Well we can add me to the people who got the LE and have a dead pixel. Really sucks after waiting almost 2 weeks for it to arrive.

I know we’ve heard this a lot over the last week! But I just want to thank people for raising the issue, providing links to pixel checkers so I didn’t have to google and for all of the comments saying to return and not stand for a dead pixel on this new machine (I’ll admit I was close to just saying fuck it and keeping it last night but you all helped keep me in check)

I’ve submitted a support request so now it’s back to the waiting game for another few weeks. Hopefully their LE pool is still big for all of these swaps/returns

  • AmeliaBuns@alien.topB
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    1 year ago

    hey maybe report it now, and send it back after you’ve had a bit of your initial fun?

  • YouOnly-LiveOnce@alien.topB
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    1 year ago

    yeah am interested to know what plan is, and first ppl to get their rma’s back if they are just getting a new lottery console or if at least there’s some QA to check if the panels in decks they are sending back are good?

  • Mysterious-Coconut24@alien.topB
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    1 year ago

    Still using my LCD and on the old 3.4 OS. Was briefly entertaining the thought of going OLED but after all the horror stories, both hardware and software related, think I’ll stay in the past… For now.

    • GilBatesHatesApples@alien.topB
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      1 year ago

      Don’t know why you’re being downvoted. I’m also sticking with my LCD day one deck, it’s as amazing as it always was. The seeming elitism amongst those who bought an OLED deck is lame, saying the LCD deck is the worst screen they’ve ever seen, bogus. It’s so overhyped. Say what you will, but I’ve never had to RMA my deck for any issues.

      Looking forward to the next version of Steam Deck.

      • QCpezcore@alien.topB
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        1 year ago

        Yah. LCD deck is still awesome. Especially with the colour update.

        I installed Zelda last night on my OLED and honestly I didn’t see much difference between it and my LCD.

        Games that support HDR do look nice though

    • iamtato@alien.topB
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      1 year ago

      Yeah, I will wait until the OLEDs are sold refurbished. Hopefully their Thorough Inspection will catch these defects. And even if mine does come with rattling buttons or something, the money saved will offset.

  • Team-Royal@alien.topB
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    1 year ago

    My LE comes today. If it’s not perfect it’s getting refunded. They are sold out of new ones and I doubt they will give a discount for sticking people with refurbs. Also UPS is the worst.

  • Mazbt@alien.topB
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    1 year ago

    that sounds like a statements someone makes after they found out they are dying.

  • BitterDoughnut996@alien.topB
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    1 year ago

    Those posts about their LE being fine claiming to be “offering balance” but really trying to stop the reputation of their “limited edition” investment plummeting are so transparent.

    How widespread the failure rate is still to be empirically measured, but there is clearly a significant number of defective screens making it out to customers who are reaching out to the community here to let us know.

  • simonskabbaj@alien.topB
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    1 year ago

    The majority of the 99.99% who received the Limited Edition (LE) didn’t experience any dead pixels. It’s just that those who did have dead pixels are the ones talking about it here. It gives the impression that there are many cases when, in reality, it’s not the case because everyone who didn’t have issues didn’t come here to discuss it

  • UpperEchelon77@alien.topB
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    1 year ago

    512 GB here. Dead pixel and also a horrible audio feedback issue on my headphone out. Complete dogshit stuff for a new device, although the screen is very lovely besides the quality control problem. I have an RMA open now.