i would counter that customizing one’s desktop keeps more than a few users from switching (back) to something else. they enjoy it. let 'em do it. doing so will get them on the terminal at some point anyway and they’ll learn by doing.
Might be just my experience but what actually keeps people from switching is a proper support time line. Long-term and rolling releases can keep people using them for years after which they actually know what they want, what they can get used to and they don’t wanjt. Most distros however screw up something at the inevitable upgrade long before that, which then leads to “well, guess I could reinstall and try something else anyway”.
i would counter that customizing one’s desktop keeps more than a few users from switching (back) to something else. they enjoy it. let 'em do it. doing so will get them on the terminal at some point anyway and they’ll learn by doing.
Might be just my experience but what actually keeps people from switching is a proper support time line. Long-term and rolling releases can keep people using them for years after which they actually know what they want, what they can get used to and they don’t wanjt. Most distros however screw up something at the inevitable upgrade long before that, which then leads to “well, guess I could reinstall and try something else anyway”.