A Willy Wonka-inspired experience was brought to a halt following complaints it was “an absolute shambles of an event” and left children in tears.

… being promised a “chocolate fantasy like never before” where “dreams become reality”.

Despite advertisements pledging a “journey filled with wondrous creations and enchanting surprises”, families instead described the experience as “absolutely appalling”

Oh and great idea to have a person dressed in a terrifying outfit to come out and scare all the kids. They were all crying - it was terrible, shocking and embarrassing to be honest.

Sold a dream and delivered a nightmare

Sounds like a genuine Willy wonker experience 10/10 would never go back.