I feel like every two years I need to call my carrier and complain if I want a decent deal. They will do things like upgrade my plan on their website to have 10 extra gigabytes of data but won’t upgrade me to it until I contact them. There’s also all the new member exclusive deals that I feel make it impractical to just sit on one plan for an extended period of time.
After using some grandfathered T-Mobile family plan for over a decade I moved us to Tello. Still the same towers, but with our usage it’s half the price.