A majority (64%) of 5,728 people surveyed by Gartner in December 2023 said they would prefer companies not to use AI in their customer service. Additionally, 53%...
  • TheClockStruck13@lemmy.worldEnglish
    3·
    6 months ago

    What if it’s a dead dumb human? My god the moment I know I’m talking to someone in a sweat shop in Mumbai I know I’m not going to get a lot of support