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The original was posted on /r/web_design by /u/TakExplores on 2023-09-04 11:03:59+00:00.

My client frequently pays late for hosting and is months behind. I’ve not been proactive in directly following up too so it’s partially my fault, although an automatic email is sent every month with the invoice, and 2 reminders to pay when the deadline has passed.

How can I do this diplomatically and make sure they pay back-owed fees?

Additionally, I have six months left on an annual plan (client is paying monthly). Should I absorb the loss or ask for an upfront payment for the remaining months?