Heyhey I recently visited Japan. During the flight back I forgot my Laptop at the airport (it was my second flight and I’m always overwhelmed with everything regarding airports) Luckily I was able to send the laptop from the airport to a friend who is currently a semester abroad in Japan. Now I am trying to figure out how to get it back to Germany. There are a couple of things I am still confused by and do not know how to deal with so any help would be immensely appreciated!
- It’s a Mac Book Pro - there are lithium Ion batteries in there. I found out that the packaging has to extra careful with these because they are ignorable - any recommendations regarding packaging and disclaimers on the packaging?
- I can’t find my receipts for the laptop. When I looked further into shipping items I found out that certain items apparently need a receipt for the customs authority (German: Zollbehörde). 2a. Do I have to pay a payment of duty (Verzollung) for the laptop? 2b. Am I even able to ship the laptop without the receipt?
English isn’t my first language, I just copy pasted some german words in the text. I hope these are the correct ones and you understand what I mean 😅
Thank you so much for any advice and help! I have never shipped something overseas and it’s hella confusing. Oh and in case I am on the wrong subreddit it would be really kind of you if you could tell me a better subreddit (or maybe even a company I could call for help. Regarding the calling part. - idk if its me but - I found it rather difficult to contact customers support so far! But that could be just a big L on me 😵💫)
If you don’t have the receipts, be prepared for import taxes because German customs are very strict. Are you sure you can’t find the bill from the Apple Store (assuming yu bought it straight from them). They should be able to produce the receipt again.
Thanks for your reply. I thought so too. I just sent them a mail after visiting a store. One of the workers told me it is possible. So lets see how it turns out 🤞