prafeuriz@sh.itjust.works to Comic Strips@lemmy.world · 2 days agoTech Supportsh.itjust.worksimagemessage-square63linkfedilinkarrow-up1850arrow-down117cross-posted to: iiiiiiitttttttttttt@programming.dev
arrow-up1833arrow-down1imageTech Supportsh.itjust.worksprafeuriz@sh.itjust.works to Comic Strips@lemmy.world · 2 days agomessage-square63linkfedilinkcross-posted to: iiiiiiitttttttttttt@programming.dev
minus-squareaudaxdreik@pawb.sociallinkfedilinkEnglisharrow-up48·2 days agoAs someone who formerly worked phone support, let me assure you we love the dumb, easy ones. Everyone wants an easy win and bonus when it kicks you to the back of the call queue.
minus-squarebaines@piefed.sociallinkfedilinkEnglisharrow-up15·2 days agounless it’s so dumb it’s not obvious i learned no question is too stupid and yes it must be plugged in to work
minus-squarethejml@sh.itjust.workslinkfedilinkarrow-up14·2 days agoMy favorite question to ask callers when I worked phone support: “What happens when you push the power button” I got so many “wait, theres a power button?!” replies. And a few <click, whurrrr> “Uhh, i’ll call you back if i have anything else”.
minus-squarePasserby6497@lemmy.worldlinkfedilinkEnglisharrow-up6·1 day ago“Oh, I’ve lost power due to a storm, is that important?” (╯°□°)╯︵ ┻━┻
As someone who formerly worked phone support, let me assure you we love the dumb, easy ones. Everyone wants an easy win and bonus when it kicks you to the back of the call queue.
unless it’s so dumb it’s not obvious
i learned no question is too stupid
and yes it must be plugged in to work
My favorite question to ask callers when I worked phone support: “What happens when you push the power button”
I got so many “wait, theres a power button?!” replies. And a few <click, whurrrr> “Uhh, i’ll call you back if i have anything else”.
“Oh, I’ve lost power due to a storm, is that important?”
(╯°□°)╯︵ ┻━┻