This is something I’ve noticed lately. A lot of hifi shops and hifi manufacturers have helpful staff, but just as many are extremely rude and arrogant.
I’ve had people speak condescendingly about my amp when I’m demoing speakers. Same thing for my speakers. I’ve even had someone, and I kid you not, tell me my streamer has shit sound quality.
It seems like hifi shops are either extremely helpful or just downright awful. The same with manufacturers, they either recognise that there exists alternatives or everything sucks ass compared to their product.
Majority of times I research anything then goto see it I know more than the staff. Used to be worse as people in guitar stores, hifi shops made a career out of it and were knowledgeable. Now it’s young people under pressure to sell stuff in an underpaid job that rarely give a fuck