This part of the interview surprised me the most:

There were times when people refused to talk at all. But in my opinion, this was not so much because we were from Russia but rather because it was just too painful for them to revisit those events and relive everything again mentally. I spoke with a man in a small town outside Mykolaiv, and he said, “I don’t have any particular hostility toward Russians — I lived in Moscow myself and studied there. But, sorry, I just can’t talk about this. It’s too painful.” I understand that.

Of course, when they spoke about the [Russian soldiers] who came to their towns, they did so with deep hostility, verging on hatred. Sometimes, they used harsh words, calling them “orcs” or even worse. But quite often, when they used such words, they made it clear that they were not referring to us [Memorial’s staff]. In most cases, they distinguished between us and those who had come as occupiers.

The quote in the title is buried all the way at the bottom, it seemingly references the story in this article;

Q: The war in Ukraine has basically unfolded live on television. With so much already available online, was there anything you encountered on this trip that surprised you?

A: Strictly speaking, I wasn’t at the front. We were behind Ukrainian lines. It’s true that a lot is already known about this war — there are countless documents, photos, videos, and firsthand accounts from participants and witnesses. Overall, I didn’t come across anything fundamentally new that I hadn’t heard about before. But, of course, reading about something in the news and hearing about it directly from those who lived through it — especially the victims — is an entirely different experience. One story that struck me particularly hard was from a former Ukrainian prisoner of war who described the torture he endured. At a prison in Mordovia, where he was held, POWs were forced to stand with their hands behind their heads, facing a wall, without moving. From 6 a.m. to 10 p.m., with only short breaks — for six months. Later, the conditions were somewhat relaxed. While it’s well documented that a vast number of POWs have been tortured in Russia, I’d never heard of this specific type of torture before.

The only one finishing too fast here is OP

dreamboat for Flowerpot and Spare Trousers