London, UK customer here.

Order placed Nov 16th @ 7.30pm (1.5 hours after launch due to checkout issues).

Got stuck in “Packaged Items” for 7 days till 24th November.

24/11/2023 - The parcel data was entered into the GLS IT system; the parcel was not yet handed over to GLS.

25/11/2023 20:57 - The parcel was handed over to GLS.

25/11/2023 21:07 - The parcel has left the parcel center.

Still stuck “In Transit” 4 days later.

Today is day 13 after ordering and I’m convinced GLS stands for “Going Leisurely Somewhere”