we live in hell
I don’t even understand the pitch? you have the disc playing, in your hands, your ownership, no buffering, no subscription required. and they’re saying…hey do you want a worse experience?
we live in hell
I don’t even understand the pitch? you have the disc playing, in your hands, your ownership, no buffering, no subscription required. and they’re saying…hey do you want a worse experience?
This is called Automatic Content Recognition and it can be disabled in the settings, highly recommend doing that. It should have asked you whether you wanted it enabled when you set up the TV, as it’s legally required to be opt-in in the US opposed to opt-out. Since you’re using a Roku Smart TV, it specifically is taking two full resolution “video snapshots” every second.
"To disable ACR on a Roku TV, the privacy policy says to “visit your Roku TV’s Settings menu (Settings > Privacy > Smart TV Experience) and de-select 'Use Info from TV Inputs.”
Well that is an incredibly misleading name that sounds like something I would want to keep enabled.
“Got a data cap? Ha ha, fuck you.” – Roku
I haven’t done any research into what’s actually being transmitted, but I assume ACR feeds the snapshots into an ASIC that does something akin to perceptual hashing, then sends a chain of hashes collected over something like a 2-4sec window to an edge server for matching. So perhaps around 24kbps is actually being transmitted.
How to turn off/change ACR.
That link also works for other TV brands. Just scroll to the top of the article to find your TV section.
Where I live, it’s usual practice to get the vendor to send a team to your house to do the unboxing and installation of expensive TVs so it’s easier to deal with doa products and whatnot. When the guys came in to set up my LG oled, I watched in horror as they speed ran the setup wizard, checking all the boxes and giving my consent to every single tracking feature without even telling me anything. I had to go back and redo everything once they’d fucked off.
Part of me can’t believe that I’m saying this, but I really hope you filed a complaint just so the installation service provider can be informed that this is an issue and hopefully advise the installers that they should always seek customer input on that kind of thing, it shouldn’t add much time to the installation.
I get that they’re just trying to get it done quickly, but customer service is paramount.