Yeah, I’m trialing new BJJ gyms. One place I emailed with very clear questions asked me to call for a chat. I replied that I didn’t realise my email was confusing and requiring a chat. I’ve signed up for a trial somewhere else but now they’re emailing me the details trying to salvage the sale. Sorry lads, you marketed too hard when you should’ve customer service’d more.
demanding calls is an insane tactic to take with anyone younger than a boomer. And it instantly hinks on me when you’re chasing contracts and such because I’m “What don’t’ you want in writing?”
This this this this this. If I email you, it’s because I don’t want to TALK, I want to read it. And mull over it. Not be put on the spot by some overzealous sales person.
Yeah, I’m trialing new BJJ gyms. One place I emailed with very clear questions asked me to call for a chat. I replied that I didn’t realise my email was confusing and requiring a chat. I’ve signed up for a trial somewhere else but now they’re emailing me the details trying to salvage the sale. Sorry lads, you marketed too hard when you should’ve customer service’d more.
demanding calls is an insane tactic to take with anyone younger than a boomer. And it instantly hinks on me when you’re chasing contracts and such because I’m “What don’t’ you want in writing?”
This this this this this. If I email you, it’s because I don’t want to TALK, I want to read it. And mull over it. Not be put on the spot by some overzealous sales person.