• BigDiction@lemmy.world
    link
    fedilink
    English
    arrow-up
    3
    ·
    7 days ago

    I don’t know your shop. Everywhere I’ve worked when an order is placed there is an order ID and fulfillment ID and shipping label created automatically, so the order status can be tracked both internally and externally.

    At any scale without these you’ll never be able up identify errors in the process.

    • TachyonTele@lemm.ee
      link
      fedilink
      English
      arrow-up
      2
      arrow-down
      2
      ·
      edit-2
      7 days ago

      Ugh yes. It’s obviously tracked internally. No idea how you think it wouldn’t be. The customer tracking number doesn’t get made until a certain point.

      Anywho, I’m done with this conversation. It’s ridiculous. Enjoy your evening.

      • Zeoic@lemmy.world
        link
        fedilink
        English
        arrow-up
        1
        ·
        4 days ago

        And that certain point is earlier than you are saying lol. Most customer facing shipping tacking numbers are generated as soon as the order is placed, then is updated when the order is prepared, and again when its shipped out.

        Unless we live in very different countries and have completely different shipping companies anyways.