FCC says “too bad” to ISPs complaining that listing every fee is too hard::Comcast and other ISPs asked FCC to ditch listing-every-fee rule. FCC says “no.”

  • Hazdaz@lemmy.world
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    1 year ago

    This is how government should work. A government FOR the people.

    This is the kind of pro-consumer news that I’ve become accustomed to hearing only about the EU. I realize this doesn’t stop ISPs from simply levying fees and only demands that they list them, but seeing an itemized list of where your money goes is a first step in realizing that you might be getting screwed.

    • saltesc@lemmy.world
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      1 year ago

      We have government regulators in Australia. Surprise, surprise, fees aren’t lengthy, can be explained, and are investigated by the “Consumer Watchdog”—literally what the Australian Competition and Consumer Commission is called—if shit’s starting to look shady or unreasonable. We love capitalism, but we put a long socialism leash on it to reduce strain, deception, and fraud that makes victims of smaller businesses or individuals.

      I love it. It makes a lot of shady ideas never leave the board room and if they do, chances are it ends up being really bad PR. All the while, playing the capitalism game well still nets high reward.

      • cybersandwich@lemmy.world
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        1 year ago

        Capitalism is fantastic.*

        • as long as it’s heavily regulated otherwise it turns the world into monopolistic hellscape.

        I love it when super pro capitalists cite Adam Smith. His seminal book on capitalism clearly explains the logical hellscape outcomes that will naturally evolve over time but people gloss over that.

    • danielton@lemmy.world
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      1 year ago

      Broadband ISPs also had protected monopoly or duopoly status for a really long time. It’s been fucking hilarious watching the cable company freak out because T-Mobile 5G is a viable option in my area now.

  • Wahots@pawb.social
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    1 year ago

    Good. Now ban data caps. Unlike water or electricity, you cannot run out of data.

    • havokdj@lemmy.world
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      1 year ago

      They don’t cap data because there is a “finite supply of data” they cap it because there is a finite amount of bandwidth.

      That being said though, it should still be banned because it isn’t 2005 anymore and the bandwidth we have is absolutely ridiculous.

      • TipRing@lemmy.world
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        1 year ago

        They aren’t rate limiting bandwidth, but monthly utilization and those are uncoupled values. Besides your plan already limits your bandwidth. The data cap is just an added fee.

        • havokdj@lemmy.world
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          1 year ago

          No, I mean limited bandwidth as in all together, not individually. You can’t have unlimited bandwidth because you don’t have unlimited resources.

          • TipRing@lemmy.world
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            1 year ago

            But monthly caps aren’t a cap on bandwidth? Bandwidth is a measure of throughput and that’s not what monthly caps are. If it were, then when you used up your monthly cap you just couldn’t use any more of it because you’d have run out, but that isn’t how it works, if you exceed your cap you get charged a fee, that’s it. It’s just an extra fee for using your internet.

            It doesn’t make sense in aggregate either, if I used my entire monthly cap in the shortest possible time period and then stopped using internet for the rest of the month, that would be the most stress I could possibly put on the network. And it wouldn’t cost me anything extra. But if I use 1.3TB instead of 1.2TB over the entire month there is no appreciable extra stress on the network, but I get charged a fee for it. It’s a bullshit fee.

            • douglasg14b@lemmy.world
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              1 year ago

              You just said it doesn’t make sense as an aggregate, and then went on to describe something that is literally not an aggregate… That’s not what an aggregate is

              It does make sense as an aggregate. These sorts of limits are used all over the tech industry, it’s a form of rate limiting. Doing it on a monthly time scale instead of a daily or hourly one still aggregates very similarly.

              Do I agree with it? No, it’s bullshit these days, but you are clearly misrepresenting the problem space that’s used to justify it.

      • uis@lemmy.world
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        1 year ago

        there is a finite amount of bandwidth.

        And why after saying “you will not get more than 100Mbit/s” they say “also you will not get more than 10Gbit/mo”? It is not just a note about theoretical limit, but actual data cap.

        • havokdj@lemmy.world
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          1 year ago

          Because they can then let you get faster bandwidth, but you don’t soak it all up. That’s the general idea at least but it doesn’t apply to today.

      • MrGerrit@feddit.nl
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        1 year ago

        I’m from the Netherlands and remember when we first got internet over the television cable. It was already unlimited use. Well under FUP (fair use policy), meaning that you could get charged when you extremely exceeded the downloaded data average of all other users. I downloaded everything I could get my hand on and never got a charge for it.

        Now I have 1gig fiber connection for €60, I would go crazy if I had data caps.

        • whiskeymuscles@lemmy.world
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          1 year ago

          Many of the ISP’s in the states used to have unlimited caps. This whole data cap bullshit started 10 years ago or so. These same ISP’s will drop the datacap in areas where there is competition. Hate them.

          • pleasejustdie@lemmy.world
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            1 year ago

            Same, but before it was available in my area I was stuck with “1gig” cable that was really like .75gig because they only guarantee “up to 1gig” and 700mb is not over “1gig” therefor I’m getting what I paid for (Had this actual conversation with a customer service rep when I requested they send a tech to find out why I NEVER get the advertised speeds and my modem was reporting thousands of errors in the data between it and my provider)… and cost me $120/month with a 1TB data cap, or $170/month for unlimited. Now that the DSL provider in my area ran fiber to my neighborhood, I switched to the unlimited 1gig fiber for $70/month with no hidden fees, rate locked for life, and told my old cable provider to go pound sand while sipping wine and rubbing my nipples.

      • Thom Gray@lemmy.dbzer0.com
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        1 year ago

        There is also a “finite supply” of clean water and electricity, but during the dawn of the Internet age corporations had more lobbying power than before and were able to stave off real meaningful regulation, now the consumer pays the price. We need to stop giving corporations the same rights as people and revisit the 14th Amendment they stole personhood from, as it wasn’t intended for that purpose. Regardless of what Mitt Romney might think, corporations are not people.

  • krayj@sh.itjust.works
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    1 year ago

    My monthly bill PROVES their systems are competent at itemizing EVERY SINGLE POSSIBLE fee and tax and charge.

    Them claiming it was too hard always was complete bullshit.

  • WizzCaleeba@lemm.ee
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    1 year ago

    What I really want is to know what the “real” price is. Not the 12 month promo price. What’s it gonna cost me when the price goes up? That should be required to be alongside the promo price.

    • jecxjo@midwest.social
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      1 year ago

      Last time i moved i got cold called by Comcast to sign up for Internet. I asked them the price, they gave some deal. I asked what will be the price in 2 years when the contract was up. “Oh, well that really depends on what services you sign up for.” I tell them i want only Internet at this given speed and i will never sign up for anything else.

      …the woman on the phone just stopped talking. I asked can she not tell me the price after all the specials run out and i get my last bill in the contract. She said “i dont know what you want me to say.”

      Apparently they dont want people to know how screwed you are with Internet. I told the woman that i was going to write a letter letting them know that her inability to answer a simple question was the reason i was not going with their service. She hung up on me. Sent the letter and i got a call a few weeks later asking ifni wanted a super crazy deal they “never give to anyone.” I asked my question again and they couldn’t tell me my final bill so i hung up and reported the number as spam to my phone carrier.

      • Flying Squid@lemmy.world
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        1 year ago

        Stuff like this makes me so glad my town has a local ISP that is competitively priced, works well, and they don’t push any sort of deal on you.

        The fun part about that is that before they were available in my area, they let my subdivision know that if 40% of us signed up, they would lay fiber in the whole neighborhood and we could choose them over Spectrum. Suddenly, mysteriously, our Spectrum speeds went from a ridiculous 20mbps to a still not great 80mbs. Can’t imagine why.

        Basically the whole neighborhood told Spectrum to fuck off. Now I have over 300mbps and I could get a faster speed if I wanted to pay for it.

    • Treczoks@lemmy.world
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      1 year ago

      The ISPs arguments are bogus, anyway. The claim they don’t know the costs when offering a contract, but suddenly remember each and everything when writing the bill…

    • datelmd5sum@lemmy.world
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      1 year ago

      My work is making bills out of ISPs’ data. Every kb of mobile data and every call minute is tracked and rated.