We are contacting you regarding a past Prime Video purchase(s). The below content is no longer playable on Prime Video.

In an effort to compensate you for the inconvenience, we have applied a £5.99 Amazon Gift Card to your account. The Gift Card amount is equal to the amount you paid for the Prime Video purchase(s). To apologize for the inconvenience, we’ve also added an Amazon Gift Certificate of £5 to your account. Your Gift Card balance will be automatically applied to your next eligible order. You can view your balance and usage history in Your Account here:

    • eric@lemmy.world
      link
      fedilink
      English
      arrow-up
      212
      arrow-down
      17
      ·
      1 year ago

      And it may be illegal in some states to not offer the customer an actual refund.

        • odium@programming.dev
          link
          fedilink
          English
          arrow-up
          43
          arrow-down
          5
          ·
          edit-2
          1 year ago

          I know they probably actually meant the States of the US, but…

          They did say states with a lowercase s. ‘States’ = regions within a country, ‘states’ = can mean countries. Technically they aren’t defaulting to the US.

        • PeachMan@lemmy.world
          link
          fedilink
          English
          arrow-up
          8
          ·
          1 year ago

          TBH I would expect stronger consumer protections in the UK…but I definitely don’t know about this type of refund specifically.

          • HonoraryMancunian@lemmy.world
            link
            fedilink
            English
            arrow-up
            3
            ·
            1 year ago

            The UK, for all its problems, does typically have some of the best consumer protections in the world. I can see Amazon being forced to overturn this if there’s enough uproar (which there might not be tbf, seeing as they gave extra credit as compo).

        • NeverNudeNo13@lemmings.world
          link
          fedilink
          English
          arrow-up
          6
          arrow-down
          2
          ·
          edit-2
          1 year ago

          Many countries other than the US are comprised of a federation of states. And also those that aren’t are generally considered nation states or sovereign states, which are still definitively states. The United States of America do not have an exclusive right on statehood.

          Plus even though it may be implied that the original replier intended the context to mean the United States of America… it is a valid response with further implication that one should check their local jurisdiction’s laws if they were so inclined to do so.

      • MisterFrog@lemmy.world
        link
        fedilink
        English
        arrow-up
        5
        ·
        1 year ago

        Wait a minute, the US doesn’t have a blanket consumer law federally?

        This sounds like a pain.

        Federally this is against Australian Consumer Law. Didn’t offer the service you paid for? Better believe that’s a refund.

    • xtr0n@sh.itjust.works
      link
      fedilink
      English
      arrow-up
      13
      arrow-down
      2
      ·
      1 year ago

      And is that amount of money enough to replace the item that’s been taken away? Like if the DVD were widely available at the same price at the time of the digital purchase, but you got the Amazon “purchase” instead (for convenience?) then what are the odds that you can still get the DVD for that price today?

  • fubo@lemmy.world
    link
    fedilink
    English
    arrow-up
    267
    arrow-down
    2
    ·
    edit-2
    1 year ago

    Remember, streaming only has a business model as long as it has a better user experience than piracy. That’s why iTunes took off in the era of Napster. When a streaming service’s user experience drops below that of digging up pirate treasure off a shitty ad-ridden torrent site, that service is not long for the world.

    • Weslee@lemmy.world
      link
      fedilink
      English
      arrow-up
      126
      arrow-down
      2
      ·
      1 year ago

      I cancelled Netflix and prime and went back to piracy a few months ago, it’s been a nice blast from the past

      • Mario_Dies.wav@lemmy.dbzer0.com
        link
        fedilink
        English
        arrow-up
        109
        arrow-down
        1
        ·
        1 year ago

        In addition to piracy, I’ve also been checking out DVDs from my local library. It’s kinda fun.

        Surprised myself because I half expected I’d miss the convenience of Netflix, but I haven’t missed it even a little.

        “Was I a good streaming platform?”

        “No.”

        • Peaty@sh.itjust.works
          link
          fedilink
          English
          arrow-up
          56
          ·
          1 year ago

          The benefit of the library DVD is it takes away the “What will we watch tonight?” conversation. You’re going to watch the DVD.

          • AliasWyvernspur@lemmy.world
            link
            fedilink
            English
            arrow-up
            39
            ·
            edit-2
            1 year ago

            It just switches the question to the library: “What will we borrow tonight?”

            Source: experience from my Blockbuster days.

            • RheingoldRiver@kbin.social
              link
              fedilink
              arrow-up
              16
              ·
              1 year ago

              We used to rent movies every weekend when I was a kid, and we supported our local video rental store instead of Blockbuster. It was so much fun to decide what to rent! The staff there always knew so much about movies too, and we’d follow their recs often. We watched a bunch of classics and silent films that there’s no way would get visibility on streaming libraries today. I wish I’d kept a journal of all the movies we watched, I remember almost no titles now.

            • Peaty@sh.itjust.works
              link
              fedilink
              English
              arrow-up
              1
              ·
              1 year ago

              Yes but you have that discussion somewhere else. By the time your ready to be watching something you have made that choice

          • Hamartiogonic@sopuli.xyz
            link
            fedilink
            English
            arrow-up
            1
            ·
            1 year ago

            You can also buy used DVDs. Just got a stack of studio Gibili movies for a fraction of the price they cost when they were new. Still haven’t watched all of them, but some I have watched more than once.

        • epyon22@sh.itjust.works
          link
          fedilink
          English
          arrow-up
          29
          ·
          1 year ago

          It was nice when you could actually watch almost everything on it. Once everyone else started taking peices of the pie it just feels like cable with more hoops now

          • DoomsdaySprocket@lemmy.ca
            link
            fedilink
            English
            arrow-up
            2
            ·
            1 year ago

            Every time I open a streaming service now, the things I want to watch are locked into an extra subscription. I generally end up just walking away rather than watching anything, and when I do dig around and find some thing else that is available on “my tier,” it absolutely wasn’t worth it.

            Forget even piracy, I’m just not watching anything anymore. When streaming makes my chore list look more attractive, they’ve definitely fucked up.

        • Freeman@lemmy.pub
          link
          fedilink
          English
          arrow-up
          15
          ·
          1 year ago

          The only reason I keep Netflix is kids.

          We don’t really watch it otherwise.

          Even my in-laws are now pirates using hacked amazon fire sticks that are being hawked around their retirement community.

          My mother in law is like “I get every streaming service and channel for 1 dollar a day, isn’t that great”.

          I’m all “if it’s simple and works for you yeah, absolutely. “

          • proudblond@lemmy.world
            link
            fedilink
            English
            arrow-up
            11
            ·
            1 year ago

            We’re about to cancel Netflix despite my kids’ protests and start rotating. My husband just wanted to watch the new Castlevania and then we’re cutting and running — for a while at least. It’ll end up on the rotation again at some point.

            If streaming services ever make us sign up for more than a month at a time, we’ll be hard-pressed to keep doing it the “right” way.

            • yeather@lemmy.ca
              link
              fedilink
              English
              arrow-up
              9
              arrow-down
              1
              ·
              1 year ago

              This is a great time to teach your kids Internet piracy and internet safety at the same time! Don’t click the pictures of the nice lady and you get to watch your show lol

              • KnightontheSun@lemmy.world
                link
                fedilink
                English
                arrow-up
                13
                ·
                1 year ago

                “These hot babes are most certainly NOT in your area.”

                I think this is an excellent notion and allows you to better shape their foray into the subject matter. They will be the cool kids, but you’d have to instill the “no talking about Usenet” type of rule. No boasting.

            • Freeman@lemmy.pub
              link
              fedilink
              English
              arrow-up
              4
              ·
              1 year ago

              I have a mini-pc running a plex vm. And all the TVs are Rokus. So can watch anything, including live broadcast tv. And the roku is so simple kids can operate it, and do.

              • Mario_Dies.wav@lemmy.dbzer0.com
                link
                fedilink
                English
                arrow-up
                4
                arrow-down
                1
                ·
                1 year ago

                I have a Roku too, which I mainly use for work trips.

                What I did at home was get one of those cheap rechargeable wireless keyboards with trackpad for like $10 so that we can browse for what we want to watch from the sofa.

        • electrogamerman@lemmy.world
          link
          fedilink
          English
          arrow-up
          8
          ·
          1 year ago

          I would change that to:

          “Was I a good streaming platform?”

          “Yes, during your first year. Then all companies went greedy monkey savage and ruined it”

        • Weslee@lemmy.world
          link
          fedilink
          English
          arrow-up
          3
          ·
          1 year ago

          I bought a raspberry pi, a SATA SSD and usb adaptor, and installed Plex now I’m the new netflix for my family, they send me movies and shows they want to watch and I put them on there, then they connect to my server and watch

          It’s been really good

        • Malfeasant@lemm.ee
          link
          fedilink
          English
          arrow-up
          2
          ·
          1 year ago

          Netflix recently stopped shipping discs, that was all I kept them around for anymore…

        • Weslee@lemmy.world
          link
          fedilink
          English
          arrow-up
          1
          ·
          1 year ago

          Use yts.mx, if you use any other site, try checking comments first if they have them, if not you can use torrent file viewer to check the download is actually a video file before downloading

          Lastly you could try anti virus, but don’t rely on it to do your job for you, they can catch most but not always all viruses

    • dansity@lemmy.dbzer0.com
      link
      fedilink
      English
      arrow-up
      29
      arrow-down
      6
      ·
      1 year ago

      Paying 0.99 per song was how a better user experience? Music piracy was pretty big till Spotify. No service was even close before.

      • FlounderBasket@lemmy.world
        link
        fedilink
        English
        arrow-up
        50
        ·
        1 year ago

        Being able to easily purchase a single song from a reputable source in the comfort of your home instead of going out to physically buy an entire album and then rip it to your computer was a better user experience, yes. Most users are technologically illiterate, and trying to pirate stuff just lead to them getting viruses.

      • KoboldCoterie@pawb.social
        link
        fedilink
        English
        arrow-up
        31
        arrow-down
        1
        ·
        1 year ago

        Because you were guaranteed that what you were downloading was what it said it was, and was high quality, and would have the correct tagging and album art and all of that.

        It’s been shown repeatedly that a large part of piracy isn’t about cost, it’s about convenience. It was easier to pay $0.99 and get what you wanted when you wanted it, than download 8 files off of Napster and hope that one of them was actually a decent bitrate and was the song the title said it was.

        Back when eMule was a thing, it was super common to spend an entire day downloading a 700MB video file at 5kb/s, only for it to be Fight Club instead of whatever you thought you were downloading. It’s the same thing with music.

        • AliasWyvernspur@lemmy.world
          link
          fedilink
          English
          arrow-up
          33
          ·
          1 year ago

          It’s been shown repeatedly that a large part of piracy isn’t about cost, it’s about convenience. It was easier to pay $0.99 and get what you wanted when you wanted it, than download 8 files off of Napster and hope that one of them was actually a decent bitrate and was the song the title said it was.

          “We think there is a fundamental misconception about piracy. Piracy is almost always a service problem and not a pricing problem. If a pirate offers a product anywhere in the world, 24 x 7, purchasable from the convenience of your personal computer, and the legal provider says the product is region-locked, will come to your country 3 months after the US release, and can only be purchased at a brick and mortar store, then the pirate’s service is more valuable.”

          -Gabe Newell

          Sauce: http://web.archive.org/web/20120307035423/http://www.escapistmagazine.com/news/view/114391-Valves-Gabe-Newell-Says-Piracy-Is-a-Service-Problem

        • dansity@lemmy.dbzer0.com
          link
          fedilink
          English
          arrow-up
          4
          ·
          1 year ago

          Music piracy was big till spotify apprared. iTunes had a limited selection, music remixes, small band stuff were not available. iTunes only had what Sony and some other music distributors supplied. I understand what you are saying but still, piracy was there and iTunes was not primary source. Spotify came and now music piracy is basically limited to high quality audio albums which is a niche market.

        • AbidanYre@lemmy.world
          link
          fedilink
          English
          arrow-up
          3
          ·
          1 year ago

          Or, with Napster, the person you’re downloading from signs off when you’re 40% done with the download.

          • fubo@lemmy.world
            link
            fedilink
            English
            arrow-up
            2
            ·
            1 year ago

            Kazaa/Gnutella era: it says porn on the filename, but there’s no previews and it turns out to be CSAM. Thanks for the trauma, now I’m gonna run shred

      • MamboGator@lemmy.world
        link
        fedilink
        English
        arrow-up
        15
        ·
        1 year ago

        On top of what’s already been said about technological literacy and security, I’d like to add that I WANT to support the artists who make things I like but the companies selling their works tend to ruin the experience by trying to squeeze every dime out of you.

        For the last decade or so, digital storefronts have provided a pretty good experience, but it’s starting to get a lot worse as the old companies go public and become beholden to shareholders, or as new companies enter the arena and split up what was once available all in one place.

      • AnonTwo@kbin.social
        link
        fedilink
        arrow-up
        3
        ·
        edit-2
        1 year ago

        If you have the local MP3 file you can do just about anything you want with it. Use it in just about any device. Transfer it anywhere. And never lose it.

        I have Mp3s that are over 20-30 years old and have never needed to get them again.

        And yes I go to piracy almost immediately if I can’t get a local file. Just because of how many different ways i’ve used them over the years.

    • Cyv_@kbin.social
      link
      fedilink
      arrow-up
      1
      ·
      1 year ago

      I don’t even have to torrent, I have like 3 sites I can just go to, search for content on, and stream video from like a shittier netflix. Adblock keeps them relatively sane, and I sometimes have to try different server sources, but otherwise it works fine.

    • SmoothLiquidation@lemmy.world
      link
      fedilink
      English
      arrow-up
      71
      arrow-down
      3
      ·
      1 year ago

      Or buy it on physical media. More and more studios are pulling their disks and it is getting harder to find. If you have a disk, it can never be recalled.

      • RoquetteQueen@slrpnk.net
        link
        fedilink
        English
        arrow-up
        34
        ·
        1 year ago

        Ever since Disney announced they are also going to ban account sharing, I’ve been going to thrift stores and grabbing any DVDs my children like or might like. I’ve gotten quite a few classics so far for less than the cost of one month of Disney+. I almost bought a VCR because the VHS collection at thrift stores here is huge and they are so cheap, but rewinding sucks.

        • Pxtl@lemmy.ca
          link
          fedilink
          English
          arrow-up
          38
          arrow-down
          2
          ·
          1 year ago

          I don’t think you realize how unwatchably blurry VHS is. I can’t believe we ever watched those things now.

          DVD is still a bit of a nuisance because of aspect ratios and they’re a little blurry because SD, but VHS is just garbage.

          • RoquetteQueen@slrpnk.net
            link
            fedilink
            English
            arrow-up
            6
            ·
            1 year ago

            I still have my CRT and old game consoles and use them sometimes. The blurriness with the games doesn’t bother me, but maybe a movie would be worse. I am constantly forgetting my glasses though so I’m kind of used to blurry. I still might grab a VCR if I see one, though, just to show my children what it was like when I was a kid. Could be fun.

            • pimento64@sopuli.xyz
              link
              fedilink
              English
              arrow-up
              7
              arrow-down
              3
              ·
              1 year ago

              ^^eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

        • BottleOfAlkahest@lemmy.world
          link
          fedilink
          English
          arrow-up
          2
          ·
          1 year ago

          Maybe look into the cost of transferring those vhs to dvds/memory sticks. It might be worth the cost if you buy enough VHS tapes.

      • Pxtl@lemmy.ca
        link
        fedilink
        English
        arrow-up
        6
        ·
        1 year ago

        I haven’t looked into it, but doesn blu ray need some kind of connectivity to manage its cryptography?

        • SmoothLiquidation@lemmy.world
          link
          fedilink
          English
          arrow-up
          4
          ·
          1 year ago

          The encryption keys are stored on the disk I believe. I use MakeMKV and load the files into my media center software (Jellyfin). That works for DVDs, Blu-rays and 4K disks just fine. Every once in a while if I get a 4K early, the keys haven’t been updated yet and I have to give it a day (usually less) before it rips.

        • SmoothLiquidation@lemmy.world
          link
          fedilink
          English
          arrow-up
          1
          ·
          1 year ago

          I mean, yeah, but so what? We are talking about an article where Amazon pulled a video someone purchased down so they can never watch it again. I have never heard of a company recalling physical media and demanding it’s return.

      • Malfeasant@lemm.ee
        link
        fedilink
        English
        arrow-up
        1
        ·
        1 year ago

        But it can just stop playing… I have a handful of discs, still in cases, look pristine, no scratches, and yet can’t be read by either my computer or DVD player. No recourse. It’s a separate problem of course, but similar.

        • SmoothLiquidation@lemmy.world
          link
          fedilink
          English
          arrow-up
          1
          ·
          1 year ago

          Disks can degrade or be manufactured badly. If they never play you can usually get a warranty replacement. Old disks can degrade, but I have many 20+ year old DVDs that play fine.

    • shalafi@lemmy.world
      link
      fedilink
      English
      arrow-up
      16
      arrow-down
      3
      ·
      1 year ago

      This is a non-story.

      “Who knew $EvilCo would fuck me over for a sub-$10 profit?!”

      I never stopped stealing media, and I never will.

      • Uriel238 [all pronouns]@lemmy.blahaj.zone
        link
        fedilink
        English
        arrow-up
        5
        arrow-down
        2
        ·
        1 year ago

        You can’t steal media unless you steal the medium.

        Copyright infringement is a crime you might commit but by its draconian length, most cases are the public taking back what’s rightfully ours.

        Superman II (any version) should be in the public domain.

      • Yoru@lemmy.ml
        link
        fedilink
        English
        arrow-up
        1
        ·
        1 year ago

        you can’t steal media, it’s still there but just copied over.

    • stealth_cookies@lemmy.ca
      link
      fedilink
      English
      arrow-up
      5
      arrow-down
      1
      ·
      1 year ago

      Unless you can physically hold an offline device containing everything you need to replay it you don’t own it.

      • SirQuackTheDuck@lemmy.world
        link
        fedilink
        English
        arrow-up
        7
        ·
        1 year ago

        According to my local (Dutch) laws, I don’t need to own a physical copy. A YouTube purchase is sufficient for me to legally download a copy over p2p, I’m just not allowed to upload it.

        We’re still being charged “thuiskopie” taxes on storage devices, so I’m still allowed to make copies for personal use, either via the app I bought it on, or as an MKV found on torrent sites.

        • stealth_cookies@lemmy.ca
          link
          fedilink
          English
          arrow-up
          1
          ·
          1 year ago

          This is banking on someone else providing the data you want when you want it. Things on torrent sites do disappear especially if they are more niche media.

          • SirQuackTheDuck@lemmy.world
            link
            fedilink
            English
            arrow-up
            1
            ·
            1 year ago

            Yeah, but I usually buy it somewhere and then torrent it. Except for YouTube, most UIs aren’t all that dashing (or just slow, like Prime).

    • Chailles@lemmy.world
      link
      fedilink
      English
      arrow-up
      2
      ·
      1 year ago

      Amazon’s Music service, while it takes some hoops to jump through, actually does let you download music. Though I don’t know if that’s a general policy or on a per music/per artist basis.

      • Neshura@bookwormstory.social
        link
        fedilink
        English
        arrow-up
        3
        ·
        1 year ago

        I get the feeling they’re trying to get rid of that feature, whenever I try to download something there I have to jump through an increasing number of hoops to get the download option to appear.

        • Chailles@lemmy.world
          link
          fedilink
          English
          arrow-up
          2
          ·
          1 year ago

          I’m fairly certain it’s been the same number of hoops to get there. Same with actually trying to buy it specifically.

          But yeah, its so sequestered away that honestly, I’d probably just outright pirate it if it wasn’t for the fact that it’s readily available on release and I’m familiar with the methodology of it.

      • doktorseven@lemmy.world
        link
        fedilink
        English
        arrow-up
        1
        arrow-down
        1
        ·
        1 year ago

        Everything should allow you to download what you purchased. The fact that the music industry has pushed streaming so goddamn hard is because they’re mad that people can still download MP3s.

        And above all of this, let’s not forget that a major negotiating point of the Hollywood strike was getting residuals per stream, something that never existed when people actually had their own media. It’s greed on every single side in that corrupt, hell town and I’m at the point where I don’t even watch TV or movies any more, not only because it all sucks, but because of this bullshit. The greed and the corruption needs to be punished.

    • Anamana@feddit.de
      link
      fedilink
      English
      arrow-up
      1
      ·
      1 year ago

      Why is owning sth you might watch once every 10 years so important? I don’t care about it, as long as it isn’t some niche content or stuff I watch every year.

      • RanchOnPancakes@lemmy.world
        link
        fedilink
        English
        arrow-up
        1
        ·
        1 year ago

        Because paying actual money for something that can be taken away with the changing of ever shifting IP ownership and steaming rights is a giant waste of money.

        • Anamana@feddit.de
          link
          fedilink
          English
          arrow-up
          1
          ·
          1 year ago

          I disagree. Like I said, I don’t need to ‘own’ something I rarely use. I’m fine just borrowing it for a couple of days as well.

  • HiramFromTheChi@lemmy.world
    link
    fedilink
    English
    arrow-up
    157
    arrow-down
    2
    ·
    1 year ago

    It’s easy to scoff at this whole “You will own nothing, and you will be happy” phrase, but it’s really gone too far already.

    • Gerbler@lemmy.ml
      link
      fedilink
      English
      arrow-up
      51
      arrow-down
      1
      ·
      1 year ago

      I’m really tired of hearing “you don’t own it you own a license to it” like it’s some revelation for people complaining. We’re aware that the system has been constructed to benefit media companies at the expense of consumers.

      To be honest; I never really bought the argument anyway. From a legal standpoint I don’t give half a shit. From a layman’s standpoint it’s bullshit. Nowhere do they use terms like “rent” or “lease”. They explicitly use terms like “buy” and it’s not until the fine print that the term license even comes up.

      They know they’re pissing on you and telling you it’s raining and the goobers doing their legwork by repeating the sentence like they just came up with it annoy me to no end.

    • uis@lemmy.world
      link
      fedilink
      English
      arrow-up
      1
      arrow-down
      1
      ·
      1 year ago

      This sounds worse than communism. At least communism said “everyone will own everything”.

    • seaQueue@lemmy.world
      link
      fedilink
      English
      arrow-up
      17
      arrow-down
      22
      ·
      edit-2
      1 year ago

      We’ve been screaming about it for 20+ years now and no one seems to be listening.

      I’m hoping that someone will tie digital ownership rights to a block chain sooner or later and offer me movies, music, games and books that I can actually own resale rights to - but as publishers are already drinking from the rent-seeking model teat where every single license is a new sale I’m not terribly optimistic about that particular future.

      • SkyezOpen@lemmy.world
        link
        fedilink
        English
        arrow-up
        44
        arrow-down
        3
        ·
        1 year ago

        block chain

        No. Never. Stop asking. Crypto is not a currency and blockchain is a solution in search of a problem.

    • FMT99@lemmy.world
      link
      fedilink
      English
      arrow-up
      6
      arrow-down
      13
      ·
      1 year ago

      I think it makes sense in some areas. For example private ownership of cars is completely unsustainable in the literal sense of the word.

      But when it comes to digital goods, clearly it’s all for the profit of the media cartels. There’s no justification.

  • LazaroFilm@lemmy.world
    link
    fedilink
    English
    arrow-up
    109
    arrow-down
    1
    ·
    1 year ago

    You don’t own the video file. You own access to their video file, which they also don’t own, they only own the right to distribute it. If their distribution contract ends and doesn’t gets renewed, then they can’t let you access the file. At least they refunded you. This system is one of the issues with the ongoing writers and actors strikes. Amazon can decide to stop making a video available, which cuts all dividends revenues to actors and writers. So having a video available for you to watch costs money to Amazon (or Netflix or Max…) but not enough content makes users unsubscribe, so they ride that thin line for maximized revenue. This means that older movies that aren’t blockbusters get dropped in favor of new content. Now new content doesn’t means good content, remember, it needs to be as cheap as possible. Aaand this is why steaming companies are spiraling down and everything is going to shit. Filmmaking is an art form turned into an industry. But art isn’t about maximized profit, it’s about art first. But you can’t make that art without millions of dollars and that requires the art to take a step back to maximize profit, but not too far back. It’s a really big issue in the film and entertainment industry.

    — I’m an IATSE local 600 camera operator.

  • KTVX94@lemmy.myserv.one
    link
    fedilink
    English
    arrow-up
    103
    arrow-down
    2
    ·
    1 year ago

    We’ve taken away this thing you’ve bought, here’s a gift card so you can give us that money back again later.

    • Flambo@lemmy.world
      link
      fedilink
      English
      arrow-up
      71
      ·
      edit-2
      1 year ago

      strictly speaking it’s

      here’s a gift card so you can give us that money back again we can keep your money but give you something for free later.

    • Arethusa@lemmy.world
      link
      fedilink
      English
      arrow-up
      3
      ·
      edit-2
      1 year ago

      Gift cards and store credit = “we keep your money.”

      The reality is that they didn’t give the customer back anything. It’s the usual corporate sales speak.

      “50% off” and “Save $10” aren’t actually real either. $10 doesn’t appear in customer’s bank accounts after a purchase and customers often have no concept of what the item originally cost before it was marked up and brought to market by the the corporation. It’s sales and marketing psychological games that many people can’t see through. $9.99/$59.99 is cheaper than $10.00/$60.00 true and people somehow feel better buying the former versus the latter as though that penny isn’t only a penny and they didn’t give the corporation the 99.99% of the money they wanted.

      • Malfeasant@lemm.ee
        link
        fedilink
        English
        arrow-up
        3
        ·
        1 year ago

        Explain this to my wife please… “I saved so much money today!” Plunks down several bags of crap that will end up being thrown away eventually…

        • Arethusa@lemmy.world
          link
          fedilink
          English
          arrow-up
          2
          ·
          edit-2
          1 year ago

          I didn’t understand this for a long time myself. And I can’t rightly remember when I first learned about this sort of thing. But once I did, information just seemed to flow to me from multiple directions. Maybe look up classic tactics around sales and marketing, then deceptive, yet typical, psychological sales and marketing practices. There’s a book on credit cards I enjoyed years ago “How to Take Advantage of the People Who Are Trying to Take Advantage of You: 50 Ways to Capitalize on the System” by JSB Morse (Though long story short, avoid debt and credit cards). One video on YouTube turned me off of buying ink cartridges once I found out what they truly cost versus the exorbitant amount they sell them for. Capital rip offs.

    • DeliBelly@lemmy.world
      link
      fedilink
      English
      arrow-up
      7
      arrow-down
      21
      ·
      1 year ago

      It’s more like: we took it away and gave you a ~100% ROI by adding a $5 gift card to your “refund”. Still sucks though.

      • AeroLemming@lemm.ee
        link
        fedilink
        English
        arrow-up
        15
        arrow-down
        2
        ·
        1 year ago

        Not really. The subjective monetary value of whatever you might spend that money on is most likely going to be less than the store’s listed price. To give a more obvious (extreme) example, imagine if you got a $30 gift card to a store that sells individual grapes for $2 each. You can buy $30 worth of grapes from them, but 15 grapes are not worth $30 to any sane person. Hell, maybe you don’t even like grapes and they’re completely worthless!

        • DarienGS@lemmy.world
          link
          fedilink
          English
          arrow-up
          4
          arrow-down
          1
          ·
          1 year ago

          It’s Amazon, dude. You may not like their business practices but it’s a fair bet they’re going to have something you want at a decent price.

          • AeroLemming@lemm.ee
            link
            fedilink
            English
            arrow-up
            1
            ·
            1 year ago

            It’s true that this exchange in this particular instance is a net gain for like 99.9% of the victims. Hell, most people were probably never even gonna watch the movie again anyway. However, using that to justify this practice opens the door for abuse down the line. Store credit is not an acceptable form of compensation. Imagine if you totaled someone’s car and then offered them $10k credit at a junkyard you own. It would be unacceptable! Why give large corporations an exception?

            • DeliBelly@lemmy.world
              link
              fedilink
              English
              arrow-up
              1
              ·
              1 year ago

              In your example you wreck someone’s car which they didn’t buy at your junkyard. It’d be to think of it like this: you own a car dealership. You wreck your clients car worth 10K. You tell them to pick any car worth 20K off of your lot. Sure, the 20K includes your profit margins, but your client still gets $10K worth of car for free.

              • AeroLemming@lemm.ee
                link
                fedilink
                English
                arrow-up
                1
                ·
                1 year ago

                Cars all serve the same purpose. They get you where you want to go. Some are worse than others, but they’re all kind of the same thing. Movies are all individual and unique. You can’t just take one, drop in a replacement, and call it a day. Movies are a form of artwork. I think a better analogy would be if you trashed some art that someone bought and then offered them some other art from different artist(s).

        • DeliBelly@lemmy.world
          link
          fedilink
          English
          arrow-up
          1
          ·
          edit-2
          1 year ago

          Yeah, just like with the original purchase. They made money on that too, but returned the full amount, including their margin. Amazon loses money on this compensation. They don’t sell stuff with a 10x margin.

          Step 1: OP bought a video for $5.99 Step 2: he gets a refund + $5 gift card Step 3: OP can buy a video for $10.99 or whatever else he wants for $10.99

          Ultimately, OP wins a $5 gift card and saw a free movie.

          • AeroLemming@lemm.ee
            link
            fedilink
            English
            arrow-up
            1
            ·
            1 year ago

            I get what you’re saying and I already said that 99% of people would be happy with it, but my other comment details how that form of compensation fails to cover everyone.

      • WaxedWookie@lemmy.world
        link
        fedilink
        English
        arrow-up
        1
        ·
        1 year ago

        After they clawed back the royalties they paid on the original content, I assume (based on their practices around ebooks and audiobook).

  • uis@lemmy.world
    link
    fedilink
    English
    arrow-up
    91
    arrow-down
    2
    ·
    1 year ago

    Gift card. GIFT CARD! Those bastards “refund” with gift card instead of actual money! I hope EU will haunt their asses. Big corpro hunting season is open.

  • redcalcium@lemmy.institute
    link
    fedilink
    English
    arrow-up
    88
    arrow-down
    1
    ·
    1 year ago

    When brain-computer interface finally became reality, right holders and streaming companies will require you to hook in and let them wipe the memory of you watching the movie whenever they cancel your “purchase” like this.

  • Smokeydope@lemmy.world
    link
    fedilink
    English
    arrow-up
    88
    arrow-down
    1
    ·
    edit-2
    1 year ago

    Sometimes I think I made the right decision to just get a huge harddrive and download all my favorite entertainment in drm free format. Movies, music, games, books. I saw this coming a mile away a decade ago. The only thing that will really hurt me is if/when Steam inevitably goes full corporate cucks and starts going hard on the DRM locking down my library.

  • tabular@lemmy.world
    link
    fedilink
    English
    arrow-up
    83
    arrow-down
    1
    ·
    1 year ago

    They removed books from your Kindle in the past. Who could have seen this comming?

  • Phoenixz@lemmy.ca
    link
    fedilink
    English
    arrow-up
    85
    arrow-down
    6
    ·
    1 year ago

    Mofos

    Return me ALL my money for that, fuck your girftcard coupon shit! That is the least you can do and still doesn’t change the fact that I can’t buy to own anything there, so why the fuck would I?

    Jellyfin and torrents for the win!

  • Beefalo@midwest.social
    link
    fedilink
    English
    arrow-up
    67
    arrow-down
    2
    ·
    1 year ago

    Every day on the internet, a lucky 10,000 get to learn “common knowledge” for the very first time.

    Like everyone said 50 times, yar har be pirate, all that.

    Or, buy hard copy, which is refusing to completely die because of this shit, right here.

    BUT, you have to make sure the data is on the hard copy and that you can access the data (play the songs, watch the movie, etc) WITHOUT internet access, that is you have to make sure the hard copy of the media is really on the damn disc, and it’s not just a glorified access key to media that will then be streamed from their servers they control. If it is then do not pay for it.

    This is honestly why vinyl is still a thing, once you rip things back out of the digital realm it gets a lot harder for them to pull bullshit, they pretty much have to put the songs on the wax if they want your $40, and they do, oh boy they do they want that money bad.

    Piracy is always a bigger pain in the ass than internet techies act like. No, I don’t want to buy a Plex server and learn how to use it and learn how to make my own VPN and make sure the VPN doesn’t just report my activity to 7 Eyes or whatever that things called and and and and, and results like “my movie got unbought” are also unacceptable.

    Yes, we know, there are “special” websites that you can just surf to and it’s like a janky Netflix that “just works” so long as you already know the name of the thing you intend to watch, otherwise it’s just a blank search bar. Also, you cannot tell other people about the website or the website gets taken down. Nothing is more useful than a website that you absolutely can’t tell people about, wow, what a problem solver that is.

    “I want to watch a movie” is a very “This activity must offer zero friction, I will only accept push button get movie” kind of activity so, yeah. “Be pirate” is not that useful, it’s just the internet’s go-to answer, they always speak loudly for the tiny minority in this place.

    What we’re actually doing is drastically limiting our spending on any of this type of thing, and never, ever pay money to “own” something digital. That era is over. It sucks, but it’s yet another shitty thing that would take bullets to change, and since it’s not worth bullets it’s not changing.

    Honestly I doesn’t even take bullets but if you’re going to build the kind of political movement it would take to create change then all that work would be absolutely wasted on this problem while everyone eyerolls at you like you’re stupid and worthless for caring so yeah, it’s not changing.

    So yeah, do not pay for digital ownership of any kind, ever. It’s only ever a lease with one-sided terms, at best. Amazon lost the contractual right to provide that movie, so you lost the right to watch it, and “buying” it meant buying a license to watch it on their terms, the end. Don’t pay for it.

  • echo64@lemmy.world
    link
    fedilink
    English
    arrow-up
    61
    ·
    1 year ago

    Yeah that’ll happen for anything streamed and licensed.

    If you want to own something, you need to own it physically. Buy an actual disk. People won’t and I’ll be surprised if they are still making blurays at all in ten years but that’s the only way you can actually buy media now.

    • BraveSirZaphod@kbin.social
      link
      fedilink
      arrow-up
      23
      ·
      1 year ago

      I’m actually still kinda surprised about this. My understanding is that the licenses from rights holders to streaming platforms generally included an indefinite right to stream to people who’d purchased content, even if they may not offer it for continued purchase or as part of the general included streaming library.

        • BolexForSoup@kbin.social
          link
          fedilink
          arrow-up
          9
          ·
          1 year ago

          Unless you bought after-market keys like on G2A and it turned out to be stolen/keygen’d. Valve will remove your game if your key is found to be stolen (whether you knew it or not). I imagine you know this but just felt it bore mentioning.

          • TheEntity@kbin.social
            link
            fedilink
            arrow-up
            4
            ·
            1 year ago

            I have dozens of games in my library that are no longer available to purchase. Often these are games with expired music copyright, though some just removed the music in an update instead. I don’t remember a single withdrawn game that would get removed from my library.

            • Corroded@leminal.space
              link
              fedilink
              English
              arrow-up
              1
              ·
              edit-2
              1 year ago

              My point was it’s likely within Steam’s rights and terms and conditions. If they needed to or wanted to they likely could remove a game from someone’s library but they likely know the overwhelming backlash that they would face.

              For example games like Rimworld and Disco Elysium were, at a time, banned in Australia. I don’t believe they were removed from online storefronts but if there was ever enough legal pressure maybe something could have happened. There is a Steam Support page for regional restrictions but it doesn’t mention anything in regards to accessing games that have become banned in your country, contained malicious code, or somehow were infringing on copyrighted materials.

              I think Codename: Gordon and Order of War were removed. I could be mistaken though.


              On a sidenote I imagine removing Steam’s DRM using a Steam emulator is in some ways against their terms and conditions. Even though there are some DRM free games on Steam like the original Fallout if I am remembering correctly.


              Edit: In regards to my last point I think this is the section from the subscriber agreement that may involve Steam emulators

              “… host or provide matchmaking services for the Content and Services or emulate or redirect the communication protocols used by Valve in any network feature of the Content and Services, through protocol emulation, tunneling, modifying or adding components to the Content and Services …”

              • TheEntity@kbin.social
                link
                fedilink
                arrow-up
                1
                ·
                1 year ago

                Yes, I believe you’re correct in terms of them being within their rights to do so. I’m just not aware of them ever actually pulling this trigger, but they technically can.

                • Corroded@leminal.space
                  link
                  fedilink
                  English
                  arrow-up
                  1
                  ·
                  1 year ago

                  Yeah. Reminds of when they changes the user agreement to prevent class action lawsuits.

                  Unless there’s a major shift at Valve I couldn’t see it happening anytime soon. My fear would be once it happens once that it would become more common.

      • echo64@lemmy.world
        link
        fedilink
        English
        arrow-up
        4
        ·
        1 year ago

        Streaming isn’t the same as downloading. It has different rights and with movies it’s especially complicated. The rights to a movie can literally be so complicated that no one knows who owns it.

    • BolexForSoup@kbin.social
      link
      fedilink
      arrow-up
      6
      arrow-down
      4
      ·
      1 year ago

      If you want to own something, you need to own it physically.

      Minor sticking point: it’s still a “limited license.” You don’t really “own” anything and if that physical copy is damaged or destroyed you’re just SOL.

      Streaming, digital, physical, everything has a drawback! Backups are your friend.

      • echo64@lemmy.world
        link
        fedilink
        English
        arrow-up
        14
        ·
        1 year ago

        Yes, you don’t own the copyright. You do own the physical disk, and you also have a right to backup a personal copy.

        It’s not a sticking point, it’s a feature. Take care of your shit just like all your other shit. No one says it’s a sticking point to say that a kettle you buy could break, that’s just normal part of ownership of a thing.

  • brax@sh.itjust.works
    link
    fedilink
    English
    arrow-up
    61
    arrow-down
    4
    ·
    1 year ago

    Companies LOVE punishing their customers while the pirates sail on without trouble

  • Arethusa@lemmy.world
    link
    fedilink
    English
    arrow-up
    58
    arrow-down
    1
    ·
    edit-2
    1 year ago

    Wow. This is why owning DVDs is better. And if you can’t buy, download via torrents. Imagine these bastards rolling up to your home and reclaiming a movie you physically purchased. We gave them too much power. Time to withdraw it. Convenience is not worth this shit. Get uncomfortable and get your entertainment away from these streamers who don’t give customers what they paid for.

    DVD rental stores could surely make a comeback given these new developments. Libraries still loan movies as well. Remember, Barnes & Noble didn’t run all independent bookstores out of business. And after Amazon savaged Barnes & Noble, Amazon Books suddenly came into existence (2015 - 2022). Greed driven corporations aren’t the answer.